PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEBSITE

Welcome to novalthi.com™ Online Store. By using this website, the user ("user" or "you") agree to the following terms of use ("Terms and Conditions of Use"). If you do not agree to these Terms and Conditions of Use, you should exit the website. The novalthi.com™ Online Store site offers you the opportunity to purchase novalthi.com™ merchandise online. There is no agreement between the novalthi.com™ user and novalthi.com™. novalthi.com shall not be responsible for the services and the legal implications of the services provided under novalthi.com™ site.

AlbaniShopping.com™ reserves the right to alter the contents of this website at any time without notice to you. Your continued use of this site and/or any purchase of products or services under this site implies that you accept to be bound by these Terms and Conditions of Use and any updated version of the same. We suggest that you open these Terms and Conditions of Use in another browser window and print them out for your records.

Your privacy is very important to us. Personal data which you supply to us when placing your order will be handled in accordance with the novalthi.com™ Privacy Policy for the purposes of processing your order. This Privacy Policy provides details about the type of information we may collect from you and how we may use this information and forms part of the Terms and Conditions of Use. Please read the current version of the novalthi.com™ Privacy Policy.

Copyright
All content included on this site including but not limited to web site design, text, graphics, audio clips, visual clips, logos, button icons and the selection and arrangement thereof are the property of novalthi.com™ (All rights reserved © novalthi.com™ 2000-2004) and are protected by Australian, Maltese and international copyright laws and associated intellectual property laws. All software used on this site is the property of novalthi.com™ and is protected by Australian and international copyright and associated intellectual property laws ALL RIGHTS ARE RESERVED. Permission is granted


Terms and Conditions of Sale

Part A
1. General Information

For your convenience, we have listed below some general information about ourselves;

NOVALTHI GROUP Sh.P.K.
2nd Floor, Commercial Building,
91 Kole Idromeno,
Shkoder 4001,
Albania

• our e-mail address is support@novalthi-group.com;
• our central telephone number for Albania is +355 (0) 222 55953
• our central telephone number for Malta is +356 355 00 121

2. Formation of Contract

i. Set out below is a useful summary of the steps which you must follow in order to conclude a legally binding contract with novalthi.com™:

Step 1: Provided that you agree unconditionally to these terms and conditions, you may proceed to place an order with us.

Step 2: On receiving notification of your order, we will confirm the details of it by means of an acknowledgement. We reserve the right not to process your order and accordingly, we will notify you immediately if this is the case.

ii. For the avoidance of doubt, NOVALTHI GROUP Sh.P.K. is not a party to this contract. In no event, NOVALTHI GROUP Sh.P.K. shall be responsible for any obligations related to the sale of the products on the novalthi.com™.

iii. In the event of a conflict, these terms and conditions shall override any contrary terms and conditions published by us or appearing on our web site.

Part B

1. Description and pricing

i. We sell merchandise collect at reasonable prices. Our products include all listed on novalthi.com™ site:

A list of individual products is shown on the novalthi.com™ Website.

ii. Details of our pricing accompany these terms and conditions and can be found in the product list in the novalthi.com™ website.

iii. The prices as set out in the novalthi.com remain valid until we notify you otherwise via the novalthi.com™ website.

iv. We reserve the right to vary product specifications. In the event that the product of your choice is unavailable, we will provide a substitute of equivalent quality and price.

v. We will meet the cost of returning any such substitute goods in the event that you exercise your right to cancel as set out in clause 5.

2. Delivery and Risk

i. Risk in the goods passes to you upon despatch from our warehouse.

3. Title

i. Title to the goods ordered by you remains with us until such time as payment in cleared funds has been received from you.

4. Payment

i. You will be required to make payment for your product upon placing your order via novalthi.com™ or via telephone.

ii. Payment may be made by means of a credit or debit card, your details to be provided to us over the telephone or via the designated secure ordering area of the novalthi.com™ website.

iii. If you fail to pay the balance in full within 30 days of the date of the invoice, we may charge interest at a rate of 5.6% per month on the outstanding amount.

5. Right to Withdraw

i. We agree to reimburse you, free of charge, within 30 days of notification of withdrawal the purchase price you paid, although we do reserve the right to charge you for the cost of returning the goods (which shall be by deduction from the purchase price).

ii. This right of withdrawal shall not apply in any event, in the following circumstances:
o to services if performance of the contract has begun with your agreement before the end of the 7 working day period; or
o to any goods made to your specification or personalised at your request.
o to any goods which consist of audio, video, DVD, CD, CD-ROM, games, software or other multimedia products if such goods have been unsealed by you.

6. Warranties and Liability

i. We warrant that the goods supplied by us will be of satisfactory quality and fit for their purpose.

ii. Nothing in these terms and conditions is intended to exclude liability for personal injury or death arising from the negligence of ourselves, our servants or agents.

iii. Our liability to you in respect of any failure of the goods and/or services to comply with the warranty in clause 6(i) shall be limited to:

a. where such defect or failure is in respect of the whole of the goods, to supply free of charge replacement goods within a reasonable time or at your option, repaying the price of the goods up to the amount paid by you;

b. where such defect or failure is in respect of part of the goods, to supplying free of charge replacement goods for that part of the goods within a reasonable time or at your option repaying the proportion of the Price which that part of the goods being to the price of the goods in the contract up to the amount paid by you; and subject to written details of any such claim having been received by us within 10 days from the date of delivery and the goods having been returned to us if so required, our examination of such goods having disclosed to our reasonable satisfaction that any defect or failure has not been caused by fair wear and tear, wilful damage, negligence, unsuitable storage handling, damage in transit, inadequate packaging, misuse or alteration of the goods in any way after delivery.

Save as provided in this clause we shall have no further liability to you in respect of the goods and all warranties, conditions or other terms concerned with the condition and quality of the goods, their fitness for purpose or correspondence with any description or sample whether implied by statute, common law, custom usage or otherwise are excluded to the fullest extent permitted by law.

Part C

1. Complaints

i. We aim to provide you with a quality service. If, however, you feel that you have cause to complaint, you can email us at the address given in clause 1 of Part A above. We will try to do our best to solve any problems that arise.

2. Force Majeure

i. We do not take responsibility for any event which is outside our reasonable control, nor any consequential loss arising from such an event.

3. Entire Agreement

i. These terms and conditions (and the documents referred to in them) constitute the entire agreement between the parties relating to the subject matter of these terms and conditions.

ii. Each of the parties agrees that it did not rely on and shall have no remedy in respect of, any statements, representation or warranty, whether oral or in writing, of any person, (whether or not a party to the contract between us) other than those expressly set out in these terms and conditions.

iii. Nothing in these terms and conditions shall limit or exclude any liability of any party for fraud.

4. Applicable Law

i. The agreement between us shall be subject to the laws of Australia, and the exclusive jurisdiction of the Australian Courts.

5. Severability

i. Notwithstanding that the whole or any part of any provision of these terms and conditions may prove to be illegal or unenforceable, the provisions of this agreement and the remainder of the provision in question shall remain in full force and effect.

Placing your Order

Purchasing your goods with novalthi.com™ is designed to be simple, quick and secure. Before you order please ensure that:

• You have ordered the correct size for the product (if applicable)
• You are aware of the expected delivery dates for the product
• The desired quantity is correct
• You have read the Terms and Conditions

When you are at your basket, and you are ready to purchase, click the 'Proceed to Checkout' button.
If you are a new Customer then you will taken through the order form in which you will be prompted to enter information such as your delivery address and name and your payment details. After this is completed you will be shown an order confirmation page and receive a confirmation e-mail from us.

If you are an existing Customer then you will be asked to log in, if you have not done so already. If none of your details have changed then you will be asked for your credit card details. After this is completed you will be shown an order confirmation page and receive a confirmation e-mail from us.

Please note that that when you click 'Proceed to Checkout' you will be taken to the secure area of novalthi.com™. This means that all the personal information you enter will be encrypted so it cannot be read as it travels over the Internet. To find out more about this read the help file section on Security. Complete all the details required on this page carefully, ensuring that all the fields are completed fully. Then click the purchase button. Your order will then be confirmed, and all you have to do then is sit back and wait for the goods to be delivered!

Delivery and Shipping

We strive to keep all of the items featured on our website in stock. If all of the products in your shopping basket are marked as "Available for immediate despatch" then you should receive your order between 5 and 10 working days.

If you have selected items with different availability times then we will despatch your order when all items are ready.
Although we try to get all our orders despatched on the day of order, this may not always be possible, for the following reasons:

• Products on Pre-Order or products that are not in stock at the time of ordering will despatched in the period specified on the website
• Sometimes we may need to make additional checks on your credit card which could delay your order
Occasionally if a particular product is in high demand we will need to re-order from our suppliers. If this is the case then the number of days that this process will take will be quoted on the product details page. For example "Available within 7 days".

We currently use TNT for our International Customers.

Should your order be marked as available for immediate despatch and it fails to reach you within the times quoted above, then please contact our Customer Service Department who will be happy to assist.
Queries regarding delivery should be sent to the following e-mail address:
support@novalthi-group.com

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© 2012 NOVALTHI GROUP Sh.P.K. A company registered in Albania NIPT No: K9712 2001Q. All rights reserved.